01 / What this service covers
Roadside help & repair coordination
When a truck breaks down, we find roadside help or a repair shop, check the estimate and keep you updated on the repair.
- Breakdown coordination
- We arrange roadside help for fuel delivery, jump starts and lockouts, and coordinate truck or trailer towing when needed.
- Finding a repair shop
- We find suitable shops, check availability and compare the options for the truck’s location and repair needs.
- Estimate review
- We review the proposed work, parts and labor charges. We question unclear or excessive charges before you authorize a repair.
- Repair oversight
- We stay in contact with the shop, track progress and keep the carrier informed about the work and decisions required.
- Accident assistance
- We help coordinate towing, repair contacts and the documents needed after an incident.
- Bill negotiation & disputes
- We check the final bill against approved work and supporting records. We follow up with the shop about disputed charges.
02 / What this service covers
Maintenance planning & repair costs
We schedule maintenance, keep repair records for each truck and review costs so you can see where recurring problems need attention.
- Preventive maintenance
- We schedule maintenance and unit inspections, coordinate appointments and follow up on the completed work.
- Repair history
- We keep maintenance and repair records by truck or trailer, so past work is available for the next decision.
- Fleet cost review
- We review repair spending and recurring failures to identify units that may need a different repair or replacement approach.
- Shop paperwork & invoices
- We collect shop documents, clarify which repairs are included and pass approved bills to the team handling payments.
03 / What this service covers
Driver records & DOT compliance
We maintain driver and vehicle files, track renewal dates and help with the routine paperwork required of your trucking company.
- Driver screening & qualification
- We coordinate MVR, PSP, Clearinghouse and employment checks. We prepare driver applications and qualification files.
- License renewals & annual reviews
- We track CDL and medical card expiration dates, annual driver reviews and missing qualification documents.
- Drug & alcohol programs
- We help with testing accounts, test scheduling, random pool enrollment and ongoing program monitoring.
- Truck documents & inspections
- We prepare truck document packages and track registrations, cab cards and annual inspection records.
- Permits & tax filings
- We support UCR, IFTA, state weight-distance filings, IRP renewals and Form 2290 paperwork.
- Safety reports & official notices
- We review inspection reports, prepare regular safety reports, help update MCS-150 forms and check the mailboxes or accounts you authorize us to monitor.
04 / What this service covers
Audit preparation, disputes & claims
We help you understand document requests, gather evidence and prepare paperwork for audits, record disputes, tickets and insurance claims.
- New entrant safety audits
- We review the audit request, organize driver and vehicle records and help prepare responses to document requests.
- DataQs challenges
- We review inspection or crash records, collect supporting evidence and help prepare and track a request for review.
- Citation & ticket support
- We organize case paperwork and coordinate with the driver and attorney when legal representation is needed.
- Insurance claim paperwork
- We help gather incident records, repair information and supporting documents for communication with insurers and adjusters.
- Unpaid wages & pay disputes
- We organize payment records and help the carrier, driver or owner-operator discuss an unresolved payment.
05 / What this service covers
Insurance paperwork & renewals
We work with your insurance agent on quotes, policy changes, certificates and renewals, and help gather documents for claims.
- Quotes & policy changes
- We coordinate quote requests and changes to the policy with insurance agents as trucks, drivers or requirements change.
- Certificates of insurance
- We help obtain certificates for brokers, lessors and other parties that need evidence of coverage.
- Renewals & insurance audits
- We organize the information requested for renewal and support the collection of insurance audit records.
- After an accident
- We help keep claim records, communications and requested documents organized through the follow-up process.
06 / What this service covers
Trucking company setup
We help prepare business registration and operating authority applications, then set up the accounts your company needs to operate.
- Business registration & EIN
- We help organize LLC or corporation registration and EIN paperwork, and coordinate virtual office setup when needed.
- Operating authority
- We assist with MC authority and USDOT applications, BOC-3 process-agent registration and UCR filings.
- Insurance coordination
- We work with the broker or agent on quote requests and the documents needed to arrange coverage.
- SCAC & business filings
- We assist with SCAC applications and business reporting paperwork, including BOI reporting where applicable.
- IFTA, IRP & state accounts
- We help set up IFTA and IRP accounts and the relevant Kentucky, New Mexico, Oregon, Connecticut and New York registrations.
- Driver screening accounts
- We help establish company accounts for Motor Vehicle Records and the Pre-Employment Screening Program.
07 / What this service covers
Account setup & document tools
We help set up carrier accounts, driver onboarding documents, toll and tracking systems, and electronic signatures.
- Amazon Relay onboarding
- We help organize account setup and the carrier information requested during onboarding.
- Testing & Clearinghouse accounts
- We coordinate testing-consortium or administrator accounts and the company’s Clearinghouse setup.
- Driver onboarding documents
- We prepare document templates and keep driver files, screening reports and testing enrollment records together.
- Form 2290 accounts
- We help set up accounts for Heavy Vehicle Use Tax filings and organize the supporting vehicle information.
- Tolls, GPS & ELD systems
- We coordinate toll transponder and tracking account setup, equipment assignment and related administrative support.
- Electronic signatures
- We help set up DocuSign so drivers and office staff can send, sign and store documents electronically.
08 / What this service covers
Dispatch & load coordination
We search for suitable loads, negotiate rates, book with your approval and stay in touch with drivers and brokers through delivery.
- Load search
- We search for loads that suit your equipment, preferred routes and agreed working conditions.
- Broker checks & rates
- We check broker information and negotiate load terms for the carrier to review.
- Booking & trip updates
- We arrange approved bookings and coordinate pickup, delivery and trip communication.
- Delivery documents
- We collect rate confirmations and proof of delivery so the team handling billing can invoice the customer.
09 / What this service covers
Freight billing & supplier payments
We prepare freight invoices, review supplier bills and track payment dates so you know what you owe and what customers owe you.
- Supplier bills
- We collect invoices, match supporting records and route bills for the carrier’s approval.
- Payment schedules
- We track due dates and prepare payment schedules using the permissions and authorization process agreed with you.
- Freight invoices
- We prepare customer invoices from rate confirmations and delivery documents.
- Payment tracking & overdue reminders
- We track incoming payments, investigate invoices that have not been paid in full and follow up on overdue balances.
- Outstanding balances
- We report unpaid supplier bills and customer invoices so you can decide which payments need attention.
