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Terms of Use

Rules for using the Fleet Assist website, guides and price calculator, including your responsibilities, separate service agreements and liability limits.

Effective and last updated: September 21, 2026

On this page

  1. 1. Eligibility and scope
  2. 2. Separate service agreements
  3. 3. Information, estimates, and no professional advice
  4. 4. Your operational responsibilities
  5. 5. Permitted use and intellectual property
  6. 6. Information you submit
  7. 7. Third-party services and availability
  8. 8. Disclaimer of warranties
  9. 9. Limitation of liability
  10. 10. Indemnification
  11. 11. Governing law and disputes
  12. 12. Changes and general provisions
  13. 13. Contact

These Terms of Use (“Terms”) govern access to truck-owner.com (the “Website”), including its guides, articles, calculators, estimates, and other materials. “Fleet Assist,” “we,” “us,” and “our” refer to the Website operator. Please read these Terms before using the Website. By using it, you agree to these Terms to the extent an enforceable agreement is formed under applicable law. If you do not agree, discontinue use.

The Website provides general business information. It does not guarantee compliance, safety, revenue, savings, dispute outcomes, or uninterrupted service. Important warranty disclaimers and liability limitations appear in sections 8 and 9.

1. Eligibility and scope

The Website is intended for people aged 18 or older acting for themselves or with authority to represent a business. You are responsible for ensuring that your access and use comply with applicable law. The Privacy Policy describes information handling; these Terms do not override statutory privacy rights or supply consent where separate consent is required.

2. Separate service agreements

Browsing the Website, using an estimate, submitting an inquiry, or having an introductory conversation does not by itself establish a paid service engagement, agency, fiduciary relationship, or professional-client relationship. Work begins only after you and the relevant provider agree on the scope and accept the engagement.

A separate service agreement that you accept sets the terms for purchased services, including the work covered, fees, payment, cancellation, refunds, responsibilities, and liability for those services. If it conflicts with these Terms about those services, the service agreement takes priority. These Website Terms do not change an existing signed agreement or create an automatic subscription or payment authorization.

Compliance consulting services are provided in partnership with Yusolve LLC. Any engagement with a partner is subject to the agreed scope and the identity of the provider in the engagement documents. A reference to a partner does not make every partner responsible for every Website statement or another party’s work.

3. Information, estimates, and no professional advice

Materials are provided for general information and may be incomplete, inaccurate, outdated, or inapplicable to your circumstances. Publication and review dates do not guarantee that content reflects later changes. Verify relevant requirements, deadlines, and decisions with current official sources and appropriately qualified professionals.

Website content and communications about it are not legal, tax, accounting, insurance, investment, engineering, or other licensed professional advice, and do not establish an attorney-client relationship. Do not treat unsolicited communications as privileged. Fleet Assist is not FMCSA, DOT, a court, or a government agency, and the Website is not an official government service.

Prices, examples, calculator results, savings illustrations, response-time statements, and descriptions are indicative and subject to the assumptions and exclusions shown and the final accepted agreement. They are not a binding quote, promise of availability, or guarantee of a result. We may correct errors and change future offerings; that does not override an accepted agreement or mandatory advertising and consumer-protection law.

4. Your operational responsibilities

You retain responsibility for your business decisions, drivers, vehicles, cargo, insurance, licenses, filings, taxes, recordkeeping, regulatory compliance, and safe operations. You must independently check deadlines and the accuracy and completeness of information submitted on your behalf, subject to any duties expressly assumed in a separate agreement.

No Website material guarantees an audit result, removal of a violation, dismissal of a citation, a safety rating, operating authority, load availability, customer payment, repair quality, or a particular financial outcome. Government authorities, courts, customers, and independent providers make their own decisions.

The Website is not an emergency service or a substitute for a qualified inspection. For an immediate threat to life or safety, contact emergency services. Do not delay a legally required action or operate unsafe equipment in reliance on Website content or an unanswered inquiry.

5. Permitted use and intellectual property

You may access the public Website and use its information for lawful personal or internal business purposes. Unless otherwise identified, Website materials are owned by or licensed to their respective rights holders. No ownership is transferred to you. You may link to public pages and make reasonable internal reference copies with attribution and notices intact, subject to rights provided by law.

You must not impersonate others, submit unlawful or unauthorized information, introduce malicious code, circumvent access controls, interfere with availability, attempt unauthorized access, or use the Website for fraud. Commercial republication, resale, or misleading use of our branding requires permission unless otherwise permitted by law. Ordinary search-engine crawling and indexing of public pages are permitted in accordance with robots.txt, provided they do not impair the Website.

Nothing here prohibits protected reporting to authorities, lawful whistleblowing, honest reviews, or other activity that cannot lawfully be restricted.

6. Information you submit

You are responsible for the accuracy and lawfulness of information you provide and for having permission to share information about others. You retain your rights in submitted materials and authorize us to use them as reasonably necessary to respond to your request or perform an agreed service, subject to the Privacy Policy and applicable agreements. This is not an unrestricted license to publish private documents.

Do not send passwords, payment-card details, or sensitive personal records through general inquiries. Contact us to arrange an appropriate channel where needed. We may decline unsolicited materials or requests outside an agreed scope.

7. Third-party services and availability

Links, referrals, and integrations may involve independent services, including Telegram, Google Forms, government portals, repair providers, brokers, and other partners. Their own terms, charges, availability, and privacy practices apply. A link or reference is not a warranty or a promise that a third party will perform or reach a particular decision.

To the fullest extent permitted by law, we are not responsible for independent third parties’ acts, omissions, content, security, charges, or performance. Any responsibility expressly accepted in a separate agreement remains governed by that agreement. We may modify, suspend, restrict, or discontinue Website features, including for maintenance, security, misuse, or legal requirements. This does not excuse obligations already owed under an accepted service agreement or mandatory law.

8. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ITS MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT EXPRESS, IMPLIED, OR STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, OR FREEDOM FROM HARMFUL COMPONENTS.

We do not warrant that the Website will be uninterrupted, secure, error-free, up to date, or suitable for your particular purpose, or that any defect will be corrected. You are responsible for evaluating information before relying on it and for maintaining appropriate backups and safeguards. No Website statement creates a warranty beyond an expressly accepted written agreement or a warranty that applicable law does not permit us to disclaim.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FLEET ASSIST AND ITS PERSONNEL, AFFILIATES, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITIES, GOODWILL, DATA, OR USE, ARISING FROM OR RELATED TO THE WEBSITE OR RELIANCE ON ITS MATERIALS, EVEN IF ADVISED OF THE POSSIBILITY.

This exclusion includes, to the extent legally permitted, such losses associated with downtime, missed loads or deadlines, business interruption, regulatory actions, third-party decisions, or inaccurate or unavailable information, regardless of the legal theory asserted.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF THOSE PARTIES FOR ALL CLAIMS ARISING FROM OR RELATED TO THE WEBSITE AND THESE TERMS WILL NOT EXCEED US $100. Liability for separately purchased services is governed by the applicable service agreement; this Website cap does not replace its terms.

These exclusions and limits do not apply to fraud, willful misconduct, gross negligence, or any other liability or remedy to the extent it cannot lawfully be excluded or limited, including applicable statutory rights and personal-injury liability. Where a restriction is prohibited, it applies only to the lawful extent. Nothing guarantees that a court will enforce a particular limitation.

10. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Fleet Assist and its personnel from third-party claims, liabilities, and reasonable costs, including reasonable legal fees, arising from your unlawful use of the Website, your material breach of these Terms, or information you submit without required rights or permissions. This obligation does not extend to the extent a claim results from the protected party’s own misconduct or liability that cannot legally be shifted to you.

We will give reasonable notice of a claim and allow reasonable participation in its defense. No settlement may impose an admission, nonmonetary obligation, or unapproved payment on you without your consent, which must not be unreasonably withheld.

11. Governing law and disputes

Subject to mandatory applicable law and any separate service agreement, these Website Terms are governed by Ohio law, excluding conflict-of-law rules. To the extent permitted by law, disputes about the Website or these Terms must be brought in courts with subject-matter jurisdiction in Hamilton County, Ohio, and the parties consent to personal jurisdiction there.

This provision does not deprive a person of nonwaivable protections or a right to bring a claim in another forum where applicable law requires that right. You may contact us to seek an informal resolution, but doing so is not a mandatory prerequisite and does not suspend any filing deadline. These Terms do not impose mandatory arbitration or a class-action waiver.

12. Changes and general provisions

We may revise these Terms by publishing a new version with an updated effective date. Changes apply prospectively, subject to legally required notice and assent; they do not retroactively change an existing dispute or a separate agreement. If you do not accept revised Terms, stop using the Website.

If a provision is unenforceable, it will be limited or severed to the extent permitted by law and the remaining provisions will continue in effect. A failure to enforce a provision is not a waiver. Provisions intended by their nature to survive discontinued use, including intellectual-property protections and lawful liability limitations, survive to the extent enforceable. These Terms govern Website use only and do not supersede separately accepted service agreements.

13. Contact

For questions or notices about these Terms, contact Fleet Assist — Legal Notice:

  • Telephone: +1 661-379-6217
  • Mail: 5548 Stewart Ave, Cincinnati, OH 45227, United States
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